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Frequently Asked Questions
Straight answers to the questions we hear most before a client signs on.
Which areas do you cover?
We operate actively across Ghaziabad, Noida, Greater Noida, Delhi and Faridabad, with centralised account management across all locations.
Are your guards licensed and verified?
Yes. Every guard undergoes police verification, address checks and structured training before deployment, and we are fully PSARA compliant.
How quickly can you deploy personnel?
Standard deployments are arranged within 48–72 hours of approval; our QRT can reach an active site within minutes for emergency support.
What is the minimum contract duration?
Contract terms are flexible and discussed during the proposal stage based on your site and service requirements — we don't lock clients into rigid long-term commitments upfront.
Can guards be replaced if we're not satisfied?
Yes. If a deployed guard doesn't meet your expectations, we arrange a replacement promptly — your dedicated operations contact handles this directly, with no lengthy escalation process.
How does billing work?
Billing is transparent and consolidated — based on your site's guard/staff count and shift pattern, with no hidden statutory or compliance surcharges, discussed upfront during the proposal.
What happens during a security emergency?
Our 24x7 live operations desk is notified immediately, and where required, our Quick Response Team is dispatched to site — escalations are handled by a person, never a voicemail.
Do you provide female security or housekeeping staff?
Yes, we deploy female guards and housekeeping staff for sites that require them, including residential societies, hospitals and hospitality properties.
Can we engage you for housekeeping only, without security?
Yes. Housekeeping, facility management and manpower outsourcing can be engaged independently of our security services, based on your site's needs.
Is there a minimum number of guards or staff required?
We work with sites of every size, from a single reception desk to large multi-site deployments — our team designs a plan around your actual requirement, not a fixed minimum.